Business Calling

Modern business communications built around how your business works.

Whether you're looking to keep your existing phone system, move business calling into Microsoft Teams or adopt a fully hosted cloud solution, we'll help you find the right path forward.
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eir business helps you move from traditional telephony to flexible, cloud-based calling and voice platforms, making it easier to stay connected, manage communications and support how your business operates today.

Your Business Calling options

Keep your existing phone system
Move away from legacy voice services while retaining yourcurrent PBX, handsets and user experience.
Microsoft Teams Calling - One Teams Voice
Make and receive business calls directly in Microsoft Teamswhile bringing collaboration and calling together.
Collaborate - eir's Hosted Cloud Calling system
Replace traditional phone systems with a fully managed cloud-based calling solution.

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Choose the right option for your business

Every organisation is at a different stage of its communications journey.
Some businesses want to modernise existing phone systems without replacing them. Others are looking for cloud-based communications that support flexible working, simplify management and make it easier to stay connected.
At eir business, we help you choose the approach that best fits your organisation today while preparing for tomorrow.

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"eir business have been a trusted partner to Bright Motor Group for a number of years. With dealerships across Dublin, it’s critical that we have a reliable, scalable communications solution in place — and that’s exactly what eir business continue to deliver. Most recently, when opening our new BYD showroom, the team were able to deploy a complete phone system and customer contact number within the same day. Their responsiveness and consistency give us complete confidence as we continue to grow."

Why eir business for your Business Calling

Simplify communications

Bring calling and collaboration together through modern communications platforms.

Support flexible working

Enable employees to make and receive business calls wherever they work.

Modernise at your own pace

Keep existing systems where it makes sense and move to cloud services when you're ready.

Reduce management overhead

Simplify administration and minimise reliance on ageing infrastructure.

Scale with confidence

Easily add users, locations and services as your business grows.

FAQs about Business Calling

What business calling options do eir business offer?
eir business offers three business calling options:

- SIP Connectivity for organisations that want to retain their existing phone system while modernising their voice connectivity.
- Microsoft Teams Calling for businesses that want to make and receive calls directly within Microsoft Teams.
- Hosted Cloud Calling for organisations looking to replace traditional phone systems with a cloud-based solution.

Our specialists can help identify the best fit based on your current environment, users and future plans.
Which business calling solution is right for my business? 
The right solution depends on factors such as:
- Your existing phone system
- Number of users and locations
- Hybrid working requirements
- Microsoft 365 adoption
- Future growth plans

Whether you want to preserve existing investments or move fully to the cloud, eir business can help you determine the most appropriate approach.
How do I know if I need to replace my existing phone system?
There are several signs that your current phone system may no longer be meeting your business needs:

It's becoming difficult or expensive to maintain.
Adding users, locations or new features requires significant effort.
It doesn't support hybrid or remote working effectively.
Integration with platforms such as Microsoft Teams is limited.
Support for legacy services is being withdrawn.
Reliability, resilience or call quality are becoming a concern.

However, replacement isn't always necessary. Many businesses can modernise their communications by moving to SIP Connectivity while retaining their existing PBX. Others may benefit from moving to Microsoft Teams Calling or a fully hosted cloud solution. eir business can help assess your current environment and recommend the most suitable approach.
How disruptive is the migration process?
Every deployment is different, but our goal is to minimise disruption. We work with you to plan implementation, manage number transfers and support users throughout the transition to help ensure continuity of service.

Talk to us about your business calling setup

Whether you’re replacing an existing phone system or upgrading to a more flexible solution, we’ll help you find the right approach for your business.