Managed Services
Managed Services that keep your business running, securely, reliably, and without disruption.
Expert connectivity & technology management, built around your business.
Today a business is only as good as the tech it runs on, so catching issues before they occur is critical to business continuity. With Managed Service Solutions, eir business actively monitors and supports your IT and technology estate, automatically resolving issues before they become a real problem. A network of ISO accredited, experienced professionals provide round the clock cover, 365 days a year, from back-up to infrastructure support, so you’re free to run your business, while we look after your technology.
Solutions
Why eir business for your Managed Services partner?
We combine local expertise with proven service delivery to give you a managed service you can rely on.
01
Local team. Real accountability.
Your service is delivered by experienced teams based here on the island of Ireland - people you can reach, who understand your business and take ownership when it matters.
02
24/7 support, without compromise
Our follow-the-sun model combines Ireland-based teams with our New Zealand service centre, giving you continuous support whenever you need it.
03
One partner. End-to-end responsibility.
We manage your full IT and communications environment, removing the complexity of multiple suppliers and giving you a single point of accountability.
04
Clear visibility and control
Ongoing monitoring, reporting and service governance give you transparency on performance, issues and improvements.
05
Flexible to how you operate
Fully managed or co-managed, we align to your team, your tools and your priorities.
06
Experienced, trusted delivery teams
ITIL-aligned service management delivered by skilled engineers with proven experience across Irish organisations.
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“Having a dedicated eir business resource on site once per week has been a great complement to our IT team, significantly enhancing our overall efficiency and freeing us up to work with the eir business Professional Service team on key projects that are adding significant value to our overall ICT environment. The 24/7 service offering has also proved invaluable to us ensuring our systems are always monitored and managed. eir business’ Security Operations Centre services have provided us with robust security and peace of mind. Their collaboration and support have allowed us to focus on delivering high standards and good practices in mental health services across Ireland.”
Stephen Neville, Head of ICT, Mental Health Commission.
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