Managed Services

Managed Services that keep your business running, securely, reliably, and without disruption.

Expert connectivity & technology management, built around your business.

Today a business is only as good as the tech it runs on. And, with tech, things go wrong when you least want them to. With Managed Service Solutions, eir business actively monitors and supports your IT & communications service, automatically resolving issues before they become a real problem. A network of ISO accredited, experienced professionals provide round the clock cover, 365 days a year, from back-up to infrastructure support, so you’re free to run your business, while we look after your technology.

Solutions

Global Service Desk
Proactive monitoring, management and support across your entire IT and communications environment.
Managed User Support
Responsive support for your people, resolving issues quickly and keeping your teams productive
Infrastructure Support
Ongoing management of your core IT, network and communications infrastructure.
Backups and Patching
Continuous protection, patching and maintenance to keep systems secure and stable.
Managed, dedicated resourcing solutions
Onsite or remote expertise to extend your internal team and support day-to-day operations.
Co-managed or Fully Managed Services
Work alongside your team or take complete responsibility, depending on what your business needs.

Why eir business for your Managed Services partner?

We combine local expertise with proven service delivery to give you a managed service you can rely on.

01

Local team. Real accountability.

Your service is delivered by experienced teams based here on the island of Ireland - people you can reach, who understand your business and take ownership when it matters.

02

24/7 support, without compromise

Our follow-the-sun model combines Ireland-based teams with our New Zealand service centre, giving you continuous support whenever you need it.

03

One partner. End-to-end responsibility.

We manage your full IT and communications environment, removing the complexity of multiple suppliers and giving you a single point of accountability.

04

Clear visibility and control

Ongoing monitoring, reporting and service governance give you transparency on performance, issues and improvements.

05

Flexible to how you operate

Fully managed or co-managed, we align to your team, your tools and your priorities.

06

Experienced, trusted delivery teams

ITIL-aligned service management delivered by skilled engineers with proven experience across Irish organisations.

Certified technology expertise

Certified technology expertise
Certified technology expertise
Certified technology expertise
Certified technology expertise
Certified technology expertise
Certified technology expertise
Certified technology expertise
Certified technology expertise

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