evcoms - Keeping a global workforce connected with eir business
Mobile Roaming
Business Objectives
evcoms wanted a mobile partner that could deliver extensive coverage across Ireland and internationally, better value, and greater cost control. They also required a seamless migration experience, responsive local support, and the assurance of working with a trusted Irish provider committed to their long-term success.
Solutions deployed
✓ Reliable Connectivity, Wherever Business Takes You
Access to Ireland's largest 5G network, supported by flexible roaming across Ireland, the UK, Europe and North America, with premium roaming options in selected destinations.
✓ Seamless Migration with Local Expertise
A fully managed end-to-end migration programme delivered with minimal disruption, backed by a dedicated Account Manager and 24x7 Ireland-based support.
✓ Greater Control and Visibility
Real-time service management through the eir business Hub, giving administrators self-service tools, faster request fulfilment and enhanced oversight of mobile services.
The Challenge:
As a business with employees travelling regularly across Ireland, Europe, North America and beyond, evcoms depends on reliable mobile connectivity to keep teams connected wherever work takes them.
The organisation was reviewing its mobile provider and looking for a partner that could deliver stronger network coverage, more cost-effective international roaming and a seamless migration experience for its users. Just as importantly, evcoms wanted to work with a trusted Irish provider that understood the needs of local businesses and could offer responsive support when required.
With employees relying on their mobile devices to stay productive at home and abroad, evcoms needed a solution that would provide dependable connectivity, predictable costs and a straightforward transition with minimal disruption to day-to-day operations.
The Solution:
Access to Ireland's largest 5G network
evcoms migrated to eir business, providing employees with reliable nationwide coverage and high-speed 5G connectivity across Ireland.
Flexible international roaming options
The eir business Performance Tariff delivers roaming coverage across Ireland, the UK, Europe and North America, with additional roaming day passes available for travel further afield.
Premium roaming capabilities
For selected international destinations, premium roaming enables users to connect to the strongest available network, helping ensure the best possible experience while travelling.
Seamless end-to-end migration
eir business managed the complete transition to the network, delivering a fully managed migration programme designed to minimise disruption and maximise user adoption.
Dedicated support and account management
evcoms benefits from a dedicated Account Manager alongside 24x7 end-user support delivered from Ireland, supported by additional after-hours cover.
Real-time service management
Through the eir business Hub, administrators have access to self-service tools that enable faster request fulfilment and increased visibility and control over mobile services.
The Outcome:
By partnering with eir business, evcoms gained a mobile solution that combines reliable connectivity, flexible international roaming and responsive local support.
The organisation now benefits from improved coverage across Ireland and abroad, greater visibility and control of mobile services, and a commercial solution that delivers strong value for a mobile-first workforce. Equally important was the confidence of working with a trusted Irish provider that could deliver a seamless migration experience, supported by dedicated account management and local expertise.
Today, evcoms has a mobile platform that enables employees to stay connected wherever business takes them, while providing the flexibility and support required to support future growth.
"Our priorities were straightforward: better coverage, greater value and a migration process that wouldn't impact our team. eir business delivered on all fronts. The transition was seamless, our employees have access to reliable connectivity wherever they work, and we have the reassurance of working with a well-established Irish company that understands our business."